*Gartner Research Group
Telco proposals always look attractive at first but virtually never work out as cheap as promised. Proposals are enforceable and contracts are only as good as the outcomes that are promised. Knowing your rights, as well as the Telco provider’s obligations, is the difference between success and failure.
Do you know if the charges on page 367 of your bill are correct? Do you rely on your service provider to fix issues you aren’t even aware of? Have you identified a billing issue and are struggling to get a resolution? Understanding how complex billing systems work and their fundamental flaws will assist in achieving a successful outcome.
Ever wondered how an initial contract agreement evolved into several different accounts and contract end dates? Most companies feel stuck or locked into their agreements and only thinly grasp the depth of their contract obligations. Contract visibility is the first step in taking control of your Telco costs.
Most companies have experienced bill shock or even become accustomed to it, whether caused by a roaming charge or a bill that increased due to unforeseen excess charges. We not only reverse bill shock, we remove the possibility of it happening again.
If 12% – 20% of your total bill charges could be in error, you are likely paying too much! The Telco industry is renowned for price gouging and exploiting their trusted advisory roles. We help level the playing field and ensure you only pay what you’re entitled to.
Slow internet? System outages? Most organisations are completely reliant on their Telco services to function and when their services are down, so is company revenue. If you are experiencing service issues and this is affecting your business, we can help you get back to work, faster.
Telstra shares have plunged nearly 7 per cent to the lowest in nearly five years after rival, TPG Telecom, said it would spent around $1.9 billion on a building a new 4G mobile phone network after winning a government tender.
ONE of the nation’s most highly regarded economists has reversed his view that the NBN can boost Australia’s productivity after the havoc it caused him and his neighbours.
TPG has acquired $1.26 billion in 700Mhz spectrum and is set to become Australia’s fourth mobile network operator, announcing plans to build a $1.9 billion mobile network covering 80 percent of the population.
The federal government needs to make urgent and drastic changes to the structure of the NBN or face having the bottom of the network cannibalised by mobile services, according to telco industry experts.
